Getting paid by freight brokers is supposed to be straightforward but unfortunately slow payments and non payments are a real problem in the trucking industry. Here is exactly what to do when a freight broker does not pay. Stay Calm and Document Everything — Keep copies of your rate confirmation, bill of lading, proof of delivery, and all communication with the broker. Documentation is your most important tool. Send a Formal Demand Letter — If payment is late send a written demand letter via email and certified mail stating the amount owed and a deadline for payment. File a Complaint With FMCSA — The Federal Motor Carrier Safety Administration handles complaints against freight brokers. Filing a complaint creates an official record and puts pressure on the broker to resolve the issue. Use the Broker’s Bond — All licensed freight brokers are required to carry a $75,000 surety bond. If a broker refuses to pay you can file a claim against their bond through their bonding company. Take Legal Action — For amounts that justify the cost small claims court or a collections attorney can help you recover unpaid freight bills. Work With a Dispatcher Who Vets Brokers — The best way to avoid non payment is to never work with bad brokers in the first place. At BlackCheetah LLC we thoroughly vet every broker we work with and have systems in place to ensure our clients get paid on time every time. Call 347-832-8251 to protect your business today.
